Wiley Higher Education Customer Support

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We store all resolved problems in our dynamic knowledgebase built from previously asked questions. If you search for FAQs but do not find the specific information you need, use the "Ask a Question" tab to submit a question to our technical staff. (Please note: We continue to build the knowledgebase and encourage you to check back regularly.)

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Live Chat
When Live Chat is not available, please use the Ask a Question feature to submit your inquiry as it is available 24 hours a day. Your inquiry will be reviewed during our office hours.

Tech Support Live Chat Hours:

Mon. - Fri.: 24 Hours
Sat. - Sun.: 4:00 PM - 11:59 PM EST

Customer Care Live Chat Hours:

Mon. - Fri.: 8:00 AM - 8:00 PM EST

Unable to Login for Second Term
If you are having trouble logging into your course for the second term click here for more details.

Student Resources
If your class section is using WileyPLUS, your instructor will provide you with a link to access your class section. For other inquiries regarding Wiley PLUS registration and account management, please visit our First Day of Class website.

Instructor Resources
Instructors can learn more about WileyPLUS at the Wiley Higher Education Website, which provides additional information about the features and benefits of Wiley PLUS, including how to adopt it for class use.

Introducing Geographic Information Systems with ArcGIS
Missing files from CD-ROM are available for download.

Customer Support Office Hours:
Mon - Fri: 24 Hours
Sat - Sun: 04:00 PM - 11:59 PM EDT